Refund policy

Damages and Issues

Please check your item upon delivery. If it's defective, damaged, or incorrect, contact us 

immediately so we can resolve it. We are STRICTLY requiring an unboxing video and photos upon receiving the item to process.


Returns and Exchanges

We offer a 7-day return window starting from the day you receive the item.

To be eligible, items must be:

  • Unused and in original packaging

  • With tags and proof of purchase


We may also require an unboxing video and photos for faster processing.

Returns sent without prior approval will not be accepted.

 

Refunds

Once your returned item is received and inspected, we’ll inform you about the approval status. If approved, the refund will be processed via your original payment method.

Please allow time for your bank to post the refund.