FAQs

LIKE ME COLLECTION

How does this pre-order work?

This pre-order is for booth pick-up on September 26 only. You order and pay on the website, then collect in person at the KULN booth. This drop will not be shipped.

What is in the drop?

Three pieces, for Like Me Showcase attendees.

Boxy Cropped Tee P2,049
Cap P1,599
Socks P549

Where do I order?

Exclusively on www.kulnofficial.com.
All orders go through the website, including orders placed at the venue.

Do I need an account to order?

Yes. Sign in or create a free account on kulnofficial.com before placing your order.

When can I order?

Ordering opens on Friday, September 25: Vanguard access at 12:00 PM, Limbo access at 3:00 PM, and the public at 6:00 PM. Ordering stays open while stocks last.

What are the tee measurements?

Size Width Height Sleeve
Medium 22.5" 23.5" 9.75"
Large 23.5" 24.5" 10.25"

What if I pick the wrong size?

Sizes cannot be changed once your order is placed, and items cannot be swapped at the booth. Check the chart above before you check out.

What payment methods are accepted?

We accept the following payment methods:

Credit/Debit Cards (Visa, Mastercard)
QR PH
GCash
GrabPay
Maya
BPI

Can I pay at the booth instead?

Yes! We accept QR PH, cash, and debit or credit cards at the booth.

How do I know my order went through?

You will receive an order confirmation email with your order number and your collection time.

What should I check before I check out?

Make sure the size you selected is correct.
Sizes cannot be changed once your order is placed.

Double-check the email address you enter.
Your order number and collection time are sent there. Entering an incorrect email means you will not receive them.

What time can I collect my order?

You'll choose your own pickup timeslot at checkout. Each timeslot has a limited number of spots to keep the queue manageable and minimize wait times. If a timeslot can't be selected, it's already full. Please pick another available one.

Your selected pickup timeslot will be included in your order confirmation email.

I missed my selected timeslot. Can I still collect?

Yes. Your collection time is the earliest you may collect, not a deadline. Come any time after it, up to 4:30 PM.

Where and when do I collect?

At the KULN booth on Saturday, September 26, from 12:30 PM to 4:30 PM. There is no other collection day and no other window.

What happens if I do not collect by 4:30 PM?

After 4:30 PM, your order will be marked as forfeited and queued for a refund.
We do not fulfill or ship uncollected orders.
We will email you once your refund has been processed.
Refunds may take up to 30 days to appear, depending on your payment provider.

Can I change my size at the booth?

No. Every item at the booth is already reserved for a paid order, so there are no extra items available to swap. A swap would mean taking a piece someone else bought.

Can someone else collect for me?

Yes. They need to present the confirmation email sent to you, along with a valid ID.

I did not pre-order. Can I still buy at the venue?

Yes, while stocks last. You order through the website on your phone, then collect at the booth. It is the same system as everyone else, so there is no separate walk-in counter.

Will these be sold on the website after the show?

Yes. Stay tuned for updates.